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All articles

Categories

ABOUT GARDENCUP

6 articles
SHIPPING AND DELIVERY

13 articles
FAQ

10 articles
GIFT CARDS

7 articles
ORDER AND SUBSCRIPTION MANAGEMENT

2 categories
PRODUCT INFO

14 articles

Articles

What should I do if my order was delivered to the wrong address?

If you discover that your Gardencup order has been delivered to the wrong address, please confirm that the address listed in your Order Confirmation email is correct. If it is accurate and the delivery was still mishandled, contact us immediately so

Can I choose my delivery day for my Gardencup subscription?

Our Gardencup delivery days are preset based on your location to ensure that your fresh Gardencups arrive just right. While we are actively working on offering more flexible delivery options, you can currently find your allocated delivery day in your

How can I change the delivery address for my order?

If the order has already processed, you must try to contact our support team as quickly as possible. If your order has already entered production, we may not be able to make any changes, but we will do our best to assist!. If the order hasn't process

What should I do if I received the wrong product in my order?

I hope you're having a great day!. Thank you for letting us know about the issue with your order. If you received a product you didn't order, we've got you covered. Please take a photo of the product received, and a photo of your packing slip and sen

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